Features / Appeals

Appeals

Run your appeals with live data and tallies. Integrated with your website using Profiler web services, real-time analysis gives you complete control of your special event.

Appeals / call centre

Keep complete oversight of appeals by consolidating data from every channel, with immediate tagging, receipting and acknowledgements — running continuously from any location using Profiler and RAPIDMatch technology.

Appeals / call centre screenshot

Special event dashboard

A complete dashboard to manage your appeal. Handle matching and holding fund pools, extra spends, master tally and displays. See all incoming payments to your appeal in real time.

Special event dashboard screenshot

TallyBoard

Have live tallyboards around your organisation or at home — up-to-date stats, controllable displays, giving geolocation maps, and automatic countdowns and displays.

TallyBoard screenshot

Kiosk entry

An entry system for phone and volunteer operators to quickly find, update (or create) clients and take payment, immediately added to the tally for the appeal.


Analysis

Built-in hourly, daily and weekly analysis for your appeal — breakdowns of giving, methods, and clients by method and amount. Can be emailed hourly or daily.

Analysis screenshot

Automated tagging

Automatically categorise incoming payments based on customisable rules, either immediately incorporating them into totals or reserving them for later inclusion.

Automated tagging screenshot

Thanker

Never forget a thank-you! Built in is a thank-you screen with any comments entered (from website or call centre).

Thanker screenshot